Clinical Expertise:

• Administrative Consultant in Long-Term Care
• Director of Nursing in Long Term Care
• Group Process
• Systems Management
• Theories of Change, Leadership, Management, and Motivation

Research Interests:

• Videotaping of Interaction Behaviors of Nurses at Shift Report
• Communication Behaviors in Academic and Clinical Settings
• Group Dynamics

Publications:

Refereed Journals:

• Hays, M. M., & Weinert, C. (2006) (in press Sept/Oct). A dramaturgical analysis of shift report patterns with cost implications: A case study. Nursing Economic$.
• Hays, M. M. (2006). Dissonance and powerlessness in nursing: Its affect on the working environment. In M. Tavakoli & H. T. O. Davies (Eds.), Reforming health systems: Analysis and evidence .Strategic issues in health care management (pp. 221-229). University of St. Andrews, Scotland: Tavakoli & Davies.
• Hays, M. M. (2005). Writing for self-discovery: A semester long journey at the graduate level. Journal of Professional Nursing. 21(1), 52-58.
• Hays, M. M. (2003). The phenomenal shift report: A paradox, Journal for Nurses in Staff Development. 19(1), 25-33.
• Hays, M. M. (2002). An exploratory study of supportive communication during shift report, Southern Online Journal of Nursing Research, 3(3). Retrieve from http://www.snrs.org

Proceedings:

• Hays, M. M. (1998). Refinement of an Instrument for Assessment of Shift Report Interaction Behaviors. Young Faculty Research Proceedings. The University of Alabama in Huntsville.

Abstracts:

• Hays, M. M. (in press). Using Aviation Cockpit Management Techniques to Reduce Clinical Errors [Abstract]. The Journal of the Alabama Academy of Science. Expected date Summer 06.
• Hays, M. M. (2004). Writing to Learn: In Search of Self [Abstract]. The Journal of the Alabama Academy of Science. 76(2), 97.
• Hays, M. M. (2003). Emergent Behaviors at Shift Report: The Protagonists As Theme Carriers [Abstract]. The Journal of the Alabama Academy of Science. 74(2), 120.
• Hays, M. M. (2002). Videography in the Classroom: Incorporating One's Own Research into Teaching [Abstract]. The Journal of the Alabama Academy of Science. 73(2/3), 101.
• Hays, M. (2000). Refinement of an Instrument for Assessing Shift Report Interaction Behaviors [Abstract]. The Journal of the Alabama Academy of Science, 71(4), 51.
• Hays, M. (1996). Interaction Behaviors Between Leader-Follower Dyads During Shift Report [Abstract]. The Journal of the Alabama Academy of Science, 67.

Reviewer:

• Abstracts, American Organization of Nurse Executives (AONE) 40th Annual Meeting & Exposition. Washington, DC, April 2007.
• Abstracts, National Nursing Administration Research Conference: 2005 (NARC). University of Arizona College of Nursing. Tucson, AZ, October 2005.
• Abstracts, Ninth National Conference on Nursing Administration Research (NARC), University of Cincinnati, OH, October 2001.

Funded Research:

• "Initiating a Pilot Study: Developing the Human Factor in Linking Performance to Outcomes," Research Experience for Undergraduate Students, University of Alabama in Huntsville, summer 2006
  Principal Investigator; Undergraduate Research Assistant, Yeow Chye Ng, BSE
• "Strengthening an Investigator-Developed Instrument for Videotaping Behavioral Interactions of Nurses in Clinical Settings," Sigma Theta Tau International Honor Society of Nursing, Beta Phi Chapter, University of Alabama in Huntsville, October 2004, $500
  Principal Investigator; Academic Supervisor, A. Torres, PhD, Psychology
• "Increasing Faculty Teaching Effectiveness Through The Use of Higher-Level Questioning Techniques," The University of Alabama in Huntsville, AL, May 1999 $2,900 (Internal Funding)
  Principal Investigator
• "Refinement of an Instrument for Assessment of Shift Report Interaction Behaviors," The University of Alabama in Huntsville, AL, November 1997 $2,625 (Internal Funding)
  Principal Investigator

Unfunded Research:

• "Assessment of Huntsville Hospital's Intern/Extern Program," Joint Center for Research Excellence, Huntsville Hospital System and The University of Alabama in Huntsville, AL, March 2000
  Co-Principal Investigator
• Observed Interaction Behaviors Between a Nurse Leader and Nurse Followers During Shift Report, (Doctoral dissertation, University of Alabama at Birmingham, 1995). Dissertation Abstracts International, 57(01B), 0237
• "Dining With a Personal Touch: Providing Residents and Staff: An Enjoyable and Efficient Dining Room Service," Best Practices Award, Alabama Department of Public Health and Alabama Nursing Home Association, March 1995
  Principal Investigator
• Pilot Study: Videotaping Interaction Behaviors of Nursing Home Staff at Shift Report, The University of Alabama at Birmingham, AL, 1992
• The Relationship Between the Attitudes of Nursing Assistants Toward the Elderly and the Level of Satisfaction with the Care Provided by Family Members and/or Visitors of Nursing Home Residents, Unpublished masters, The University of Alabama in Huntsville, AL, 1986

Supervised Graduate Research:

• "Analysis of Operational Decision Making by Nurse Executives in Hospital Settings: The Viability of the Turner Decision-Making Model," Thesis Committee, Shelly Turner, Master's Degree, May, 2000

Supervised Undergraduate Research:

• Ng, Y.C., & Hays, M. M. Initiating a Pilot Study: Developing the Human Factor in Linking Performance to Outcomes, Research Experience for Undergraduate Students, University of Alabama in Huntsville, summer 2006
  Principal Investigator
• Hays, M. M. Establishing a Rater Training Program with Psychology Students Acting as Nurses in Scripted Routine and Crisis Shift Reports, fall 2004
  Principal Investigator

Graduate Research Assistant:

• Compiled research, "Five Year Review of Nursing Research," The University of Alabama at Birmingham, AL, 1991 (Local)
• Compiled research; Prepared presentation, "Integrative Review of School Nurse Research," National School Nurse Convention, Ogden, UT, 1991 (Slides) (National)
• Compiled "Survey for Pediatric Program," The University of Alabama at Birmingham, AL, 1989 90 (Local)
• Interviewer, "Study of Homebound Elderly," The University of Alabama at Birmingham, AL, 1989 (Local)

Clinical Research Projects: Principal Investigator:

• "Validating an Instrument: Psychology Students as Actors in Routine and Crisis Scripted Shift Reports," University of Alabama in Huntsville, AL, 2004
• "Resident Centered Care: Developing an Interdisciplinary Skin Care Team to Integrate Assessment, Photographic Documentation, Prevention, and Intervention," Big Spring Manor Nursing Home, Huntsville, AL, 1993
• "The Relationship of Age, Flexibility, Length of Employment in Nursing Homes, and Previous Injuries to Back Injuries in Nursing Assistants," Big Spring Manor Nursing Home, Huntsville, AL, 1987
• "The Relationship Between Specified Wound Care Protocols and the Rate of Healing of Pressure Areas in a Six-Month Study," Big Spring Manor Nursing Home, Huntsville, AL, 1986

Papers and Posters:

• "Initiating a Pilot Study: Developing the Human Factor in Linking Performance to Outcomes," Research Experience for Undergraduate Students, University of Alabama in Huntsville, August 2006
  Principal Investigator; Undergraduate Research Assistant, Yeow Chye Ng, BSE
• Hays, M. M., & Torres, A. "Strengthening an Investigator-Developed Instrument for Videotaping Behavioral Interactions of Nurses in Clinical Settings," Sigma Theta Tau International Honor Society of Nursing, 38th Biennial Convention, Clinical Sessions, Indianapolis, IN, November 2005 (Paper) (International).
• "Videotaping Dyads: Developing the Human Factor as a Critical Resource," Council for Graduate Education in Nursing Education (CGEAN), The National Conference on Nursing Administration Research (NARC), University of Arizona, Tucson, AZ, October, 2005 (Poster) (National.).
• Sells, R., Dixon, M., Torres, & Hays, M. M. (2005). "Manipulating the Message: The Effects of Content on Leader/Follower Interactions," Southeastern Psychological Association (SEPA) 51st Annual Meeting. Nashville, TN, April, 2005 (Poster) (National).
• "Using Aviation Cockpit Management Techniques to Reduce Clinical Errors," Eighty-Second Annual Meeting of the Alabama Academy of Science. Samford University, AL, March 2005 (Paper) (State).
• "Dissonance and Powerlessness in Nursing: Its Affect on the Working Environment," Strategic Issues in Health Care Management, Sixth International Conference, University of St. Andrews, Scotland, September 2004 (Paper) (International)
• "A Dramaturgical Analysis of Shift Report Patterns with Cost Implications: A Case Study," Research in HealthCare Financial Management, 10th Annual International Symposium & Workshop 2004, Baltimore, MD, August 2004 (Paper) (International)
• "Writing to Learn: The Process," Sigma Theta Tau International Honor Society of Nursing, Beta Phi Chapter, Speaker Chapter Meeting, Huntsville, AL, May 2004 (Paper) (Local)
• "Writing to Learn: In Search of Self," Eighty-First Annual Meeting of the Alabama Academy of Science, University of Montevallo, AL, March 2004 (Paper) (State)
• "Emergent Behaviors at Shift Report: The Protagonists As Theme Carriers," Eightieth Annual Meeting of the Alabama Academy of Science, Jacksonville State University, AL, March 2003 (Paper) (State)
• "Implementing the Use of Videography in an Academic Setting," Mosby's Faculty Development Institute 2003, Miami Beach, FL, January 2003 (Poster) (National)
• "Videography in the Classroom: Incorporating One's Own Research into Teaching," Seventy-Ninth Annual Meeting of the Alabama Academy of Science, University of West Alabama, Livingston, AL, March 2002 (State)
• "Videotaping Shift Report: Exploring Individual and Dyad Interactions," Sigma Theta Tau International Honor Society of Nursing 36th Biennial Convention, Indianapolis, IN, November 2001 (International)
• "Videotaping: An Exploratory Analysis of Leader-Follower Dynamics in the Clinical Setting," Council for Graduate Education in Nursing Education, The Ninth National Conference on Nursing Administration Research, University of Cincinnati, OH, October 2001 (National)
• "Leading and Following in the Clinical Setting," Ninth Annual Acute Care Nurse Practitioner National Conference, University of Alabama in Huntsville, AL, March 2001 (National)
• "Refinement of an Instrument for Assessing Shift Report Interaction Behaviors," Seventy-Seventh Annual Meeting of the Alabama Academy of Science, Samford University, Birmingham, AL, March 2000 (State)
• "Videotaping of Leader-Follower Dyad Interactions," Spring Scholarly Clinical Research Day, University of Alabama in Huntsville, AL, March 2000 (Poster) (Local)
• "Refinement of an Instrument for Assessment of Shift Report Interaction Behaviors," Eighth National Conference on Nursing Administration Research, San Diego, CA, November 1999 (Poster) (National)
• "Observed Interaction Behaviors Between a Nurse Leader and Nurse Followers During Shift Report," Alabama State Nurses Convention, Mobile, AL, October 1999 (Poster) (State)
• "A Survey of the Needs and Values of Registered Nurses, Licensed Practical Nurses, and Nurse Aides," Inaugural Conference of King International Nursing Group (KING), Troy, MI, October 1999 (Poster) (International)
• "Videotaping of Interactions Between Nurse Leaders and Followers," Spring Scholarly Conference, "Caring in the Next Century," University of Alabama in Huntsville, AL, February 1999 (Poster) (Local)
• "Observed Interaction Behaviors Between a Nurse Leader and Nurse Followers During Shift Report," Sigma Theta Tau International Honor Society of Nursing, 10th International Nursing Research Congress, University of Utrecht, Utrecht, The Netherlands, July 1998 (Poster) (International)
• "Observed Interaction Behaviors During Shift Report," University of Alabama in Huntsville Young Faculty Research Symposium, Huntsville, AL, October 1998 (Slides) (Local)
• "Design of Study: Interaction Behaviors Between Leaders and Followers During Shift Report," Sigma Theta Tau International Honor Society of Nursing, Beta Phi Chapter Research Conference, University of Alabama in Huntsville, AL, May 1997 (Slides) (Local)
• "Interaction Behaviors Between Leader-Follower Dyads During Shift Report," Seventy-Third Annual Meeting of the Alabama Academy of Science, Tuskegee University, Tuskegee, AL, March 1996 (Slides) (State)

Workshops Presented:

• "Nursing Reports at the Change of Shift," Sigma Theta Tau International Honor Society of Nursing, Beta Phi Chapter, Continuing Education, 0.5 CE, Huntsville, AL, February 16, 2006.
• "Professional Values and Goals," Continuing Education Workshop, One Hour CE, with I. Warboys, The University of Alabama in Huntsville, Athens-Limestone Hospital, Athens, AL, September 19, 2005.
• "Professional Values and Goals," Continuing Education Workshop, One Hour CE, with I. Warboys, The University of Alabama in Huntsville, Crestwood Medical Center, Huntsville, AL, July 12, 2005.
• "Interdisciplinary Leadership Workshop: Clinical Nurse Leaders, Nursing Staff, and Related Disciplines," StoneCrest Medical Center, Smyrna, TN, April 25, 2005.
• "Writing to Learn: The Process," Sigma Theta Tau International Honor Society of Nursing, Beta Phi Chapter, Huntsville, AL, May, 2004.
• "Increasing Faculty Teaching Effectiveness Through Use of Higher-Level Questioning Techniques," Instructional Minigrant Workshops with R. LaVerne Gallman, Professor Emeritus, The University of Texas at Austin for The University of Alabama in Huntsville College of Nursing Faculty, January 28, February 25, 2000.
• "Using Videotaped Coaching Sessions to Improve Faculty Questioning Techniques," Instructional Minigrant Workshops with R. LaVerne Gallman, Professor Emeritus, The University of Texas at Austin, for The University of Alabama in Huntsville College of Nursing Faculty, 2000.

Special Achievements/Honors/Awards:

• UAH Instructional Minigrant, "Hotel Management in a Clinical Health System: Partnering for Service Excellence," summer 2006, $2686.
• Huntsville-Madison County Athletic Hall of Fame Special Achievement Award, Huntsville, AL, for weekly Women's Sports Column, 1975-1990, April 24, 2006
• UAH Distinguished Speaker Series, William R. Taggart, Executive Vice President of the Human Performance Training Institute, Denver, Colorado and Grants Project Manager for the University of Texas Human Factors Research Project, Austin, Texas, "Partnering for Excellence: Leadership at Any and Every Level" (Sponsored by the College of Nursing) Grant authored by M. M. Hays and I. Warboys for February 2007.
• Certified Online Instructor (COI), The Learning Resources Network (LERN). January 2006
• The Honor Society of Phi Kappa Phi, University of Alabama in Huntsville Chapter of Phi Kappa Phi, February 7, 2003
• Distinguished Service Commendation, Chapter President 1998-2000, Sigma Theta Tau International Honor Society of Nursing, Beta Phi Chapter, June 23, 2000
• Best Practices Award, "Dining With A Personal Touch: Providing Residents And Staff An Enjoyable And Efficient Dining Room Service," Alabama Department of Public Health and Alabama Nursing Home Association, Big Spring Manor Nursing Home, Huntsville, AL, March 24, 1995
• Fellowships, Medical Center, University of Alabama at Birmingham, AL 1992-1993, 1991-1992
• Who's Who in American Colleges and Universities, University of Alabama at Birmingham, AL, 1991-1992
• Omicron Delta Kappa Society, University of Alabama at Birmingham, AL, 1991
• Fellowships, Title II Doctor of Science in Nursing, 1989-1991; Masters Study, 1983-1985; Baccalaureate Study, 1963
• Invitee, University of Alabama at Birmingham Student Life Leadership Conference, Birmingham, AL, 1991
• Certificate of Honor for Highest Academic Achievement in College of Nursing, University of Alabama in Huntsville, AL, 1986
• Scholarships, Alabama Board of Nursing 1989-1990, 1984-1985
• Sigma Theta Tau International Honor Society of Nursing, Beta Phi Chapter, 1984

Teaching Responsibilities:

• NUR 413 Nursing Leadership in Professional Practice, Online
• NUR 526 Consultation in Nursing: Working with Individuals and Groups in a Community Approach, Online
• NUR 630 Theoretical Foundations of Nursing in Health Care Systems, Online
• NUR 633 Applied Leadership in Health Care Systems, Online
• NUR 634 Internship in Nursing Leadership, Clinical Manager, Online
• NUR 635 Residency in Leadership I, Campus
• NUR 639 Residency in Leadership II, Campus

Courses Developed:

• NUR 526 Elective Consultation in Nursing Working with Individuals and Groups in a Community Approach, Online, University of Alabama in Huntsville, Alabama.

Education:

• St. Therese Hospital School of Nursing, Waukegan, Illinois, RN
• University of Colorado, Boulder, Colorado, BSN
• University of Alabama in Huntsville, Alabama, MSN (Administration & Teaching)
• University of Alabama at Birmingham, Alabama, DSN (Administration & Consultation in Long Term Care)